Today Last week at my job, we got an email for a Customer Service position that was entertaining, and at first sounded interesting.
He made 1 seriously fatal flaw. Let me set the scene a bit.
In the interest of some degree of privacy, I won’t give you all of the details, but the young man was extremely enthusiastic and interesting. His email lacked a resume because, according to him, he was on a borrowed computer but would send it later. He also compared his job skills to a couple of super-heroes who were beneath him in skill level. It was an entertaining read.
So here’s where he killed himself.
In the 3rd paragraph, he described his previous clients as “douchebags” and “morons.”
Now, I know we all say disparaging things about former clients and vent about current ones to friends and family (Hi Chris) but you NEVER say things like that to a potential employer when you’re seeking a customer service position. If you tell me up-front that you’re going to hate our clients and think nasty things about them (and put it in writing) then you’re not getting the job.
I actually wrote him back pointing out the folly of his ways and inviting him to not waste his time or mine with sending in the resume as I wasn’t interested.
Am I wrong here? Tell me what you think. I want to know.
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